Updated: August 1st, 2025
Effective: August 1st, 2025
Welcome to PulseTrackr, a service legally owned and operated by SINGATOP and its affiliates (hereinafter referred to as “we” or “us”).
This User Service Agreement (hereinafter the “Agreement”) constitutes a valid and binding agreement between you (“User” or “you”) and us, governing your downloading, installation, registration, login, and use (collectively, “use”) of the PulseTrackr application and related services (collectively, the “Services”).
Our Services include but are not limited to network media, internet value-added services, interactive entertainment, cloud storage, advertising, and other features actually provided by us.
Please read this Agreement carefully before using the Services, especially clauses in bold, which may limit or exempt our liability. If you are under 18 years old, please read this Agreement accompanied by your legal guardian and obtain their consent before using the Services.
This Agreement also includes the Privacy Policy, and your use of certain specific services may be governed by separate agreements or service rules, which form an integral part of this Agreement once officially released. Acceptance of any separate agreement constitutes acceptance of this Agreement and the Privacy Policy.
By using the Services, you confirm that you have full civil rights and capacity under applicable law and agree to be bound by this Agreement. If you do not have such capacity, you shall not use the Services.
We may suspend or restrict part or all of your access rights in the following situations without assuming any liability for compensation:
·Violation of applicable laws, regulations, or legal documents;
·Requests by authorities (e.g., courts, police, or regulators);
·To maintain fair trading or operational security of the Services;
·Tampering with heart rate data or spreading false health information;
·Complaints by others without valid counter-evidence;
·Providing false registration information or identity theft;
·Abnormal account activity or disputed ownership;
·Violation of this Agreement or related policies;
·Being determined by authorities as suspected of illegal activities;
·Other similar risks as reasonably determined by us.
3.1 Under this Agreement, we grant you a non-exclusive, limited, non-transferable, non-sublicensable, and revocable license to access and use the Services. All other rights remain reserved. Without our prior written consent, you may not reproduce, adapt, distribute, transmit, broadcast, display, sell, or otherwise exploit any part of the Services.
3.2 Some features or services may be available only to certain users or in specific forms (including paid subscriptions). Actual available content shall be subject to what we provide.
3.3 We may periodically update, modify, or suspend features for experience enhancement, security, or legal compliance. If services are temporarily interrupted, we will notify you at least three (3) days in advance when possible. In emergency cases (e.g., server failure or cyberattack), notice will be given within one (1) hour via in-app or customer service channels. Paid subscription periods will be extended proportionally for downtime
We are committed to protecting your personal information and take reasonable security measures. We collect, use, store, and share your personal data in accordance with this Agreement and our Privacy Policy.
We will not transfer or disclose your data to any third party unless:
·Required by law or authorities;
·Necessary for a merger, acquisition, or asset transfer;
·Necessary to provide requested services;
·Permitted under the Privacy Policy;
·You voluntarily share data with a third party (e.g., doctor or family member).
The Services may display third-party advertisements (e.g., health products or educational content). Such ads will not use your heart rate data for targeted advertising.
You may disable notifications via iOS settings (“Settings > Notifications > PulseTrackr > Disable Allow Notifications”).
Transactions between you and advertisers are independent. We only review ad legality but assume no responsibility for product quality or safety.
Links to third-party services are provided for convenience only. You must comply with third-party terms and privacy policies. We are not liable for third-party content, availability, or security issues.
You shall properly configure and use the Services and ensure your devices or software do not contain viruses or malicious code.
You may not:
·Use unauthorized plugins, scripts, or tools to interfere with or overload the Service;
·Engage in or assist hacking or network security violations;
·Copy, reverse-engineer, or distribute the software without authorization;
·Use the Service for illegal, commercial, or advertising purposes (e.g., selling others’ heart rate data);
·Post illegal, defamatory, or false information within the app;
·Impersonate others or create fake identities;
·Violate any laws, this Agreement, or others’ rights.
You may not produce, upload, transmit, or share any content that violates Chinese laws or social norms, including but not limited to:
·Endangering national security;
·Spreading false or obscene information;
·Defaming or threatening others;
·Promoting discrimination, superstition, or illegal activities.
We reserve the right to remove such content and suspend offending users.
Heart rate readings and health reports are for general wellness reference only and do not constitute medical advice or diagnosis. For accurate medical evaluation, use certified medical devices (e.g., ECG monitors).
You may share results with third parties (e.g., doctors or family) but must inform them of its non-medical nature. We are not responsible for privacy issues arising from your sharing.
Use of heart rate data for the following is strictly prohibited:
·Medical diagnosis or treatment decisions;
·Commercial exploitation or resale;
·Illegal or discriminatory activities;
·Fraudulent purposes (e.g., insurance claims).
Certain features require payment (“Subscription Services”). You may subscribe via Apple’s in-app purchase system.
Refunds: As the Services are virtual goods delivered instantly, fees are non-refundable unless required by law.
Pricing: Subscription prices are determined independently and may change. Your continued use after changes constitutes acceptance.
Subscription Periods: Weekly, monthly, or quarterly plans are available.
Auto-Renewal: Unless canceled at least 24 hours before expiration, you authorize us to automatically renew and charge the next billing cycle fee via your chosen payment method.
Cancellation: You can cancel in your iTunes Account Settings before the next renewal period. Deleting the app does not cancel your subscription.
All software, data, text, images, videos, and other content of the Services belong to us or our affiliates. Unauthorized use, copying, or distribution is prohibited.
We do not guarantee the permanent storage of your data. Upon termination, your data may be deleted permanently.
If you violate this Agreement, you are responsible for resulting losses, claims, or penalties, and must compensate us and our affiliates for all damages (including legal fees)
The Services are provided “as is.” We make no warranties regarding availability, accuracy, or uninterrupted use.
Heart rate detection is influenced by factors such as device model, lighting, and posture. It is for reference only and not for medical purposes.
AI-generated content may be inaccurate and cannot replace professional advice.
We are not liable for losses caused by:
·Device or network failures;
·Third-party service interruptions;
·Cyberattacks or force majeure;
·Misuse of results for diagnosis or commercial use.
Liability cap:
·Free users: RMB 100;
·Paid users: limited to fees paid within the past 12 months.
We may modify or discontinue services for technical, operational, or legal reasons. If changes significantly affect your rights, we will notify you 15 days in advance via app or website.
In emergencies (e.g., security incidents), we will notify within 1 hour of occurrence.
We may terminate service if you violate terms or as required by law. If we permanently cease operation, notice will be given 30 days in advance, with refund options for unused paid services.
This Agreement and its annexes (Privacy Policy, rules, notices) have equal legal effect.
Governed by the laws of the People’s Republic of China. Disputes shall be submitted to Guangzhou Arbitration Commission.
We may transfer our rights and obligations to affiliates or successors with notice.
The Simplified Chinese version prevails in case of discrepancies.
Contact: pulsetrackrcontact@zohomail.com (We will reply within 15 working days.)